Category: women health, man health, payment method: easypaisa, cash, pakistan post, leopards
• All refunds are processed according to the mode of payment while placing the order.
• All refunds timeframe will be marked from the day of request.
i) DEBIT/CREDIT Card payments
Reversal of a payment usually occurs within 15 working days, and in some cases, might exceed the given timeframe. The process involves intimation and verification of the payment at every step of a standard online transaction.
The reversal details are confidential and are subject to the trust between the merchant and the customer. Once, we forward the refund request, please bear in mind that the process is complicated and requires the aforementioned timeframe.
ii) Cash on Delivery(COD)/Bank Transfer
In special cases that are aligned with our Return Policy, reversals will be entertained for cash payments. The amount will be transferred to the customer’s Bank Account within a span of 3 working days.
Frequently Asked Questions
Q5: Do I have to create an account to shop with you?
You can place your order with us without having an account. But if you make an account with us, it will allow you to order easily without having to fill in your details every time you shop with us.
You will also receive benefits such as order tracking, regular updates about offers and discount codes.
Q6: Do I have to order online?
As we are primarily an online retailer therefore you can only order online. It is fast, convenient and safe. Plus, you get a larger variety of products. In uncertain conditions for instance if your internet crashes, then you may call our customer support team and order via telephone.
Q9: Can I cancel my order?
Yes! If in case you want to cancel your order after placing it, you will need to make sure that you cancel it before shipment. Once you receive an email saying that the order has been shipped, you won’t be able to cancel it.
Q10: Can I get a refund if the price has changed since I ordered it?
Prices keep changing in an online store based on demand, response, season and trend. In this case, we will not refund the difference.
Q11: I'm missing an item from my order, what do I do?
We may have sent your items in separate parcels, so please check your emails to see if any of your items will be arriving separately.
